FAQS
HERDRV is the Middle East’s first chauffeur academy dedicated to training and empowering women drivers. We deliver a luxury travel experience that combines safety, discretion, and refinement, ensuring every journey is calm, confident, and controlled.
Clients can register directly through the HERDRV app or via our customer service team. Registration is quick and secure, giving you access to bookings, live tracking, and personalised chauffeur services.
Rates vary depending on vehicle type, service package, and trip duration. We offer both standard premium packages and customised luxury packages. Detailed pricing is available in the HERDRV website.
Absolutely. You can schedule rides days or weeks in advance, ensuring your chauffeur is ready exactly when you need them.
Absolutely. You can schedule rides days or weeks in advance, ensuring your chauffeur is ready exactly when you need them.
Yes. You can add multiple stops when booking your journey or update your trip details in through the app.
Payments can be made securely through the HERDRV app using credit/debit cards, or via approved corporate billing.
Cancellations and modifications can be managed in the HERDRV app. Our policies are designed to be flexible, though last-minute cancellations may incur a fee.
Punctuality is central to HERDRV service standards. In the rare event of a delay, our concierge team will notify you immediately and provide support to ensure minimal disruption to your plans.
HERDRV chauffeurs are carefully vetted through background checks, interviews, and driving assessments. Each undergoes up to 10 days of professional training in defensive driving, customer service, and medical readiness, plus 6 hours of supervised practice before deployment.
HERDRV is available for families, executives, and VIPs. Whether you need a daily commute, an airport transfer, or corporate travel, our chauffeurs ensure luxury and safety throughout.
All HERDRV journeys are insured. In case of an incident, our protocols prioritise your safety first, with emergency procedures and support in place. Any traffic fines incurred during service are the driver’s responsibility, not the client’s.
Yes. Digital receipts / invoices are automatically generated and accessible in the app after every trip.
Dubai Women’s Luxury Driving Academy
At HERDRV Academy, we train women chauffeurs in Dubai and across the UAE to blend precision with effortless smoothness. From navigating tight city corners to scenic routes, every ride is calm, confident, and controlled, the hallmark of our luxury chauffeur service.